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The Customer Of The Future

10 Guiding Principles For Winning Tomorrow's Business

by:Blake Morgan

$24.99 $17.99

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Product Description

Tomorrow’s customers need to be targeted today!With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective. Tomorrow’s customers will insist on experiences that make their lives... Show More

Product Specifics

  • Item ID 717857
  • # of Pages 224
  • Format Hardcover
  • Publish Date Oct. 29th, 2019
  • ISBN-10 1400213630
  • ISBN-13 9781400213634
  • Publisher Nelson/word Pub Group
  • Language ENG


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